Accounts & Billing
Billing
What types of payments are accepted?
When you create an account, you automatically start with a Basic (free) plan. Our Pro and Premier plans will give you benefits such as more credits, c...
Can I get a refund?
Well, no. Unless... There are a few key areas in our Terms of Service regarding refunds. We thought we'd make them easy to find, and offer an expla...
How many credits do I have left?
Knowing how many credits you have is just a single tap away! If you're using Suno in a mobile web browser, tap your profile icon, and the total availa...
When will I get more credits?
OK, you've used your credits for the day... or the month! But when are they going to be replenished? The answer might be different than you expect. I...
What happens if I use all of my paid credits?
If you're using a Pro or Premier plan, credits are replenished once monthly at the same time as your original purchase . For example, if you su...
I'm no longer subscribed. How do I access my billing information?
You may have noticed that your billing details are easily accessible from your Account page as long as you are subscribed. The Edit Billing Details...
Accounts
What type of plan do I have?
Suno offers three plan types, two of which are paid subscriptions. Basic is our free tier, which currently offers 50 credits that replenish daily. ...
How do I change my Profile Avatar?
You can change your profile avatar at any time. Replace it with an upload of your own, or let Suno generate an image for you! Tap your profile icon an...
How do I change my Display Name?
Did you notice we add a placeholder display name when you create your account? You can change it anytime by following these steps: Tap your profile ic...
How do I sign up or log in?
Suno is free to join by visiting suno.com in your desktop or mobile browser, or after downloading the Suno app for iOS. Here's what it looks like i...
Troubleshooting
Something isn't working. How do I get help?
This knowledge base is a great first step, but you may need some additional assistance. Since you're already using it, help.suno.com is the best pla...
Why can't I download wav files?
Wav file downloads are only available for Pro and Premier subscribers! All Basic plan users will have options to Download Audio (mp3) and Dow...
Why don't I see songs in my profile?
Let's talk about where you can find your music, and how others can find your music, too! When you make a song in Suno, it is private by default. Thi...
I can't log in with my phone number!
Are you having trouble logging in with a phone number? Our team is here to help! There are two common issues with logging in with a phone number: You ...
I can't log in with my email address!
Suno uses connected accounts to ensure you can log in with ease, but what happens if you can't log in? You currently have five options while creating ...