Something isn't working. How do I get help?

This knowledge base is a great first step, but you may need some additional assistance.

Since you're already using it, help.suno.com is the best place to start. Just navigate to the search bar and type any key words. Your search results will include any articles with those words!

The only official support contact for Suno support is support@suno.com! Our team can assist with using Suno, including making music, billing, etc. If you see other emails from suno.com, these are typically from our team for the purposes of contests or information, and they are not support channels.

Outside of official support, you may be able to find help within the Suno community through resources such as Discord. You'll find a link to our Discord community at the footer of this site. Please note: while our team is active on Discord, most interaction is peer-to-peer. Discord is not considered an official support channel. This is a great place to share links, talk about features, and learn more tips and tricks from passionate Suno users!