I can't log in with my phone number!
Are you having trouble logging in with a phone number? Our team is here to help!
There are two common issues with logging in with a phone number:
You enter a number but never receive an OTP (one-time passcode)
You attempt to log in but receive an error about being from a restricted region
Both of these can be resolved by reaching our team at support@suno.com!
Before we get there, it's important to stress that we do not want to restrict you from making music. A restriction in certain regions could be in place due to an uptick in suspicious or unusual activity, and is often not permanent. We take your account security seriously, and these can be helpful in keeping all Suno users safe!
For transparency, a solution will likely involve setting up a new account using one of our four connected login methods: Apple, Discord, Google, and Windows. This allows you to use Login via Google, for example, and and use the same email/password combination as if you were checking your email. If you ever need to change a password, you'd do it directly with the service, not through Suno.
After setting up your new account, our team can help with moving any existing music and credits to your new account so you can access your songs and keep making music!