Accounts & Billing
Billing
How do I change my billing details?
You can update your billing information by visiting suno.com/account then choosing Update Payment within your subscription details. This area is o...
What types of payments are accepted?
We currently accept the following currencies: USD AUD BRL CAD EUR GBP IDR INR JPY KRW MXN NOK PLN SEK THB TRY UAH We currently accept credit and debit...
Can I get a refund?
There are a few key areas in our Terms of Service regarding refunds. From Your Registration Obligations If we discontinue the Service, we will ref...
How many credits do I have left?
If you're using Suno on the web: Your remaining credits are listed in the left-side toolbar. If you are subscribed, you will also see this total at th...
When will I get more credits?
If you're using the free plan, up to 50 credits are replenished once daily . This currently uses Coordinated Universal Time (UTC) to ensure distribut...
How do I get more credits?
When you create an account, you get 50 credits that renew each day! If you need more credits, we have two paid subscription options, each with a month...
What happens if I use all of my paid credits?
If you're using a Pro or Premier plan, credits are replenished once monthly at the same time as your original purchase . For example, if you su...
How do I cancel my paid subscription?
To cancel a subscription you purchased from our direct billing processor (Stripe): Please visit suno.com/account then choose Cancel Subscription at ...
I'm no longer subscribed. How do I access my billing information?
While subscribed, you can visit suno.com/account then choose Update Payment to reach your Stripe profile. If you're no longer subscribed, you can vis...
Why is VAT added to my purchase?
Any business selling physical or digital goods in the EU, including non-EU sellers, must collect VAT according to local regulations and laws. Suno sub...
Accounts
How do I sign up or log in?
Thanks for your interest in making music with Suno! To sign up on the web, visit suno.com and choose the Sign Up button at the top right. This will ...
What type of plan do I have?
Suno offers three plan types, two of which are paid subscriptions. The Free plan offers 50 credits that replenish daily. This is enough to make ...
How do I change my Display Name?
Did you notice we add a placeholder display name when you create your account? You can change it anytime by following these steps: On the web, click y...
How do I change my Profile Avatar?
You can change your profile avatar at any time. Replace it with an upload of your own, or let Suno generate an image for you! On the web , click your ...
Troubleshooting
Something isn't working. How do I get help?
If you would like to help yourself, help.suno.com is the best place to start. Just navigate to the search bar and type any key words. Your search re...
Why can't I download wav files?
Wav file downloads are only available for Pro and Premier subscribers. Additionally, you must visit suno.com to get wav files; downloading via m...
Why don't I see songs in my profile?
When you make a song in Suno, it is Link-Only by default. This means you can find it in your Library , and in your Workspace within the Create pa...
Why did my credits reset?
Yes, paid subscriptions still have expiring credits ! If you're using the Basic (free) plan, you'll note that you get up to 50 new credits rep...
I can't log in with my phone number!
There are two common issues with logging in with a phone number: You enter a number but never receive an OTP (one-time passcode) You attempt to log in...
I can't log in with my email address!
Suno accounts are most often connected to an email address, but we do not use the email/password format to sign up or sign in. Instead, we use Single ...