Troubleshooting
Something isn't working. How do I get help?
If you would like to help yourself, help.suno.com is the best place to start. Just navigate to the search bar and type any key words. Your search re...
Why can't I download wav files?
Wav file downloads are only available for Pro and Premier subscribers. Additionally, you must visit suno.com to get wav files; downloading via m...
Why don't I see songs in my profile?
When you make a song in Suno, it is Link-Only by default. This means you can find it in your Library , and in your Workspace within the Create pa...
Why did my credits reset?
Yes, paid subscriptions still have expiring credits ! If you're using the Basic (free) plan, you'll note that you get up to 50 new credits rep...
I can't log in with my phone number!
There are two common issues with logging in with a phone number: You enter a number but never receive an OTP (one-time passcode) You attempt to log in...
I can't log in with my email address!
Suno accounts are most often connected to an email address, but we do not use the email/password format to sign up or sign in. Instead, we use Single ...