Troubleshooting
Something isn't working. How do I get help?
This knowledge base is a great first step, but you may need some additional assistance. Since you're already using it, help.suno.com is the best pla...
Why can't I download wav files?
Wav file downloads are only available for Pro and Premier subscribers! All Basic plan users will have options to Download Audio (mp3) and Dow...
Why don't I see songs in my profile?
Let's talk about where you can find your music, and how others can find your music, too! When you make a song in Suno, it is private by default. Thi...
Why did my credits reset?
Yes, paid subscriptions still have expiring credits ! Here's how it works: If you're using the Basic (free) plan, you'll note that you get up to ...
I can't log in with my phone number!
Are you having trouble logging in with a phone number? Our team is here to help! There are two common issues with logging in with a phone number: You ...
I can't log in with my email address!
Suno uses connected accounts to ensure you can log in with ease, but what happens if you can't log in? You currently have five options while creating ...